Karen’s expertise and experience was invaluable in helping SAPCA to deliver successfully the association’s Conference, Annual Dinner and Awards presentation at St George’s Park in February 2020. Karen’s clear understanding of everything that needed to be done behind the scenes, and her ability to attend almost effortlessly to even the smallest details, while communicating calmly and effectively with all around her, helped to make sure the event ran smoothly from start to finish. Karen’s contribution to the event and her ability to work closely with the SAPCA team was key to taking the pressure off everyone else involved, and was greatly appreciated.